– Fight strategic erosion
– Four constant questions of strategy
– Create future memories

– Delegation techniques
– Keep team members focused on the end result
– Build trust, commitment and confidence in others

– Morale-boosting methods
– The motivation challenge of leadership
– Three questions to personalize motivation

– Personality appraisals
– Manage strengths and weaknesses
– The ideal personality style of leadership

– Seven-step problem solving system
– Find ultimate solutions
– Three risk evaluation questions